<No.95> 魔法使いの夜が起動しません。 : ひげずら 2014/05/16(Fri) 14:16 | ↓/↑/■ |
OS,メモリ,HDD空き容量 または 環境情報(Ctrl+F11/サポートツールの"環境情報保存"):
<< 魔法使いの夜 環境情報 >>* OS
- Version: Windows 8.1 Pro with Media Center 64-bit (6.2, Build 9200) (9600.winblue_gdr.140330-1035)
- Language: Japanese (Regional Setting: Japanese)
- WindowsDirectory: C:\Windows* CPU
- Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz* Memory
- PhysicalMemory: 32768MB RAM
- PageFile: 5342MB used, 32487MB available* HDD
- C: [NTFS] (185.4GB free, 238.1GB total) PLEXTOR PX-256M5Pro
- D: [NTFS] (1455.1GB free, 1863.0GB total) WDC WD2002FAEX-007BA0
- E: [NTFS] (2124.4GB free, 3725.9GB total) WDC WD4003FZEX-00Z4SA0* Drive
- F: PIONEER BD-RW BDR-206* DirectX
- Version: 11.0* Display
- Generic PnP Monitor (1920 x 1080 (32 bit) (60Hz)) NVIDIA GeForce GTX 780
- Generic PnP Monitor (1920 x 1200 (32 bit) (59Hz)) NVIDIA GeForce GTX 780* Sound
- スピーカー (Realtek High Definition Audio)
- Realtek Digital Output(Optical) (Realtek High Definition Audio)
- PLX2380H-4 (NVIDIA High Definition Audio)
- Realtek Digital Output (Realtek High Definition Audio)
- Realtek HD Audio 2nd output (Realtek High Definition Audio)* Input
- マウス
- キーボード
- HORI PAD 3 TURBO
- Micr
- Micr
- Micr
- Microsoft ハードウェア USB マウス* System
- Manufacturer: System manufacturer
- Model: System Product Name
- BIOS: BIOS Date: 12/24/13 15:29:13 Ver: 46.08
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link Reut 0 - 3C84
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 0 - 3CAA
- X79/C600 series chipset PCI Express Root Port 6 - 1D1A
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 1 - 3CAB
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 2 - 3CAC
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Processor Home Agent - 3CA0
- X79/C600 series chipset USB2 Enhanced Host Controller #1 - 1D26
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 3 - 3CAD
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link 1 - 3C90
- High Definition Audio コントローラー
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller System Address Decoder 0 - 3CF4
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 IIO PCI Express Root Port 1a - 3C02
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 4 - 3CAE
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller System Address Decoder 1 - 3CF5
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 3 - 3CD0
- ASMedia USB 3.0 eXtensible Host Controller - 0096 (Microsoft)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 System Address Decoder - 3CF6
- X79/C600 series chipset PCI Express Virtual Switch Port - 1D3E
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link Reut 1 - 3C93
- X79/C600 series chipset USB2 Enhanced Host Controller #2 - 1D2D
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link Reut 1 - 3C94
- High Definition Audio コントローラー
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 IIO PCI Express Root Port 3a in PCI Express Mode - 3C08
- Intel(R) 82579V Gigabit Network Connection
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 DMI2 - 3C00
- ASMedia USB 3.0 eXtensible Host Controller - 0096 (Microsoft)
- X79/C600 series chipset PCI Express Root Port 2 - 1D12
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Ring to PCI Express Performance Monitor - 3C43
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller RAS Registers - 3C71
- X79/C600 series chipset LPC Controller - 1D41
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Channel 0-3 Thermal Control 0 - 3CB0
- Intel(R) C600 Series Chipset SATA AHCI Controller
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Ring to QuickPath Interconnect Link 0 Performance Monitor - 3C44
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Registers - 3CA8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Channel 0-3 Thermal Control 1 - 3CB1
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Ring to QuickPath Interconnect Link 1 Performance Monitor - 3C45
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Address Map, VTd_Misc, System Management - 3C28
- 標準 SATA AHCI コントローラー
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 0 - 3CB2
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Interrupt Control Registers - 3CE0
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Processor Home Agent Performance Monitoring - 3C46
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 I/O APIC - 3C2C
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 1 - 3CB3
- VIA 1394 OHCI Compliant Host Controller
- X79/C600 series chipset SMBus Host Controller - 1D22
- X79/C600 series chipset PCI Express Root Port 5 - 1D18
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Channel 0-3 Thermal Control 2 - 3CB4
- X79/C600 series chipset PCI Express Root Port 1 - 1D10
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Channel 0-3 Thermal Control 3 - 3CB5
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Semaphore and Scratchpad Configuration Registers - 3CE3
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link 0 - 3C80
- NVIDIA GeForce GTX 780
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 2 - 3CB6
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 R2PCIe - 3CE4
- Intel(R) Management Engine Interface
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 3 - 3CB7
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 0 - 3CC0
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Control Status and Global Errors - 3C2A
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 DDRIO - 3CB8
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QuickPath Interconnect Agent Ring Registers - 3CE6
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 1 - 3CC1
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 IIO PCI Express Root Port 2a - 3C04
- Intel(R) 82801 PCI Bridge - 244E
- X79/C600 series chipset PCI Express Root Port 4 - 1D16
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link Reut 0 - 3C83
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 2 - 3CC2
5/16/2014, 13:32:29どのような状態になりますか?:
OSを再セットアップして魔法使いの夜をインストールしたところ、メディアチェックが通過できません。
以前まではサポートツールのプロテクト誤動作対応でシリアルを入力してOKを押すと起動できていたのですが、今回はOKをおすとシリアルコードが凍結されていますと出ますのでメールで問い合わせるを押すとスクリプトで例外が発生しましたメンバ"getInfoCode"が見つかりませんと表示されて進みません。
いつ/どのような操作で発生しますか?:
(パッケージ版の問題であれば)ドライブの製品名/型番:
再現性はありますか?:
<Res.1> Kiyobee 2014/05/16(Fri) 14:56
ご利用状況を調べさせていただき、シリアルコード利用記録の整理を行いました。
プロテクト誤動作対応の処理で通過できるようになっておりますので、再度お試しいただけますでしょうか。
もしも通過ができないようでしたら、お手数ですが再度このスレッドにてお問い合わせください。よろしくお願いいたします。
<Res.2> ひげずら 2014/05/16(Fri) 16:34
早々の対応ありがとうございます。
サポートツールのプロテクト誤動作対応の処理を無事通過できました。魔法使いの夜を無事起動しました、お手数をおかけいたしました。
これからもよろしくお願いいたします。
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